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09 September 2006 @ 11:49 pm
pootobucket  
got a dumbass reply from them:
________________________________________________________

Dear jessicaval,

The system works the same as before, it just looks a little different.
Your image will only be resized upon upload if it is larger than what is set
in the 'Uploading Options'(below the blue upload box); if you choose the
largest option, you should encounter no problems. We apologize for any
confusion this may have caused.

Thank you!

Your Photobucket Support Team

________________________________________________________

i should encounter no problems? well, i AM and i HAVE BEEN and are you people stupid or what? if you read my mail carefully, the dimensions of my pixels ARE OBVIOUSLY longer than your current settings and OBVIOUSLY i'm being resized! because OBVIOUSLY even your largest option is a fuckin short pea-brained option! why the fuck are you people restricting pixel lengths instead of file sizes???

ok, i did coat the above in tact before sending it.

update:

[something] is being done! thank you, dublindog for posting it below. :) this restores some of my faith in photobucket. :) at least they're listening.
 
 
feelin': pissed offpissed off
 
 
 
hianhwee, tracy LIMhianhwee on September 9th, 2006 03:49 pm (UTC)
i realised the change too. however i always resized my images to 400 by 300 before loading, so far it is quite alright for me.

btw, are you a paid photobucket member?
JVdrag0nette on September 9th, 2006 03:54 pm (UTC)
well, the style of my photo-collages cannot fit into a normal screen size because they're meant for scrolling. that's what i have been doing for the longest time with no problems.

and my files sizes aren't big. less than 500KB.

i won't mind buying a paid account if they can carry on accepting my long pixels. BUT THEY CAN'T. even if you buy a paid account, the maximum pixel length is 1680. some of my longer collages run up to 2000+. uploaded and hosted with not a single problem last time. suddenly, it all changes. bah!

i'm not giving any money to them if they can't give me the service i need.
hianhwee, tracy LIMhianhwee on September 9th, 2006 04:08 pm (UTC)
yup, i am aware that your blogs are posted pretty uniquely and i like that style too... hmmm, have to look for alternative hosting sides.

cheer up!
JVdrag0nette on September 9th, 2006 04:09 pm (UTC)
thanks babe! :)

i think i will buy a flickr account...
dublindogdublindog on September 9th, 2006 06:35 pm (UTC)
I noticed photobucket must have heard you

http://blog.photobucket.com/

September 09, 2006
We hear you... and a fix is coming!

Photobucket has been listening to you. We have heard the opinions and views expressed around the newest release. We are working on a compromise that will make everybody happy. It may take a few days to happen but here is what will be coming.

There will be two new 'options' listed in the upload panel. They will be 1MB max (for free account holders) and 2MB max (for Pro account holders). These will have no pixel restrictions, so that if you choose these options when uploading, your images will not be resized unless they are over the MB max allowed and in that case, the old resizing method will be used. As mentioned, it may take a few days so your patience in the meantime is greatly appreciated.

One other clarification, if you have an image that is 1000x300, and you have selected 1024x768, the image will not be squished or resized. We will always keep the aspect ratio of the image.

In addition to the resizing changes, here are a few other things that will be done in this upcoming fix.

1. Resizing resolution mentioned above
2. Upload multiple images via URL
3. Add descriptions on upload via URL
4. Fix animated gif resizing/thumbnail issue
5. Allow 20 image uploads at once again

We have also resolved some of the widget issues with Internet Explorer and saved widgets not showing.

I want to emphasize that we at Photobucket are continuing to improve the service over time. We realize we can't please everybody all the time but we are desperately trying :)

Thanks for listening and giving us feedback.

Alex (Photobucket CEO) and the entire Photobucket Team!

JVdrag0nette on September 9th, 2006 06:45 pm (UTC)
Re: I noticed photobucket must have heard you
lol!

thank heavens for that! :) at least my angst didn't go to waste. i admit that though i did apply a layer of tact, my mails to them carried a strong tone of "WTF".

thank you very much for posting this comment! :)

ps. i think alex made a mistake clarifying the issue with the 1000x300 image. i hope he meant 300x1000...
(Anonymous) on September 11th, 2006 04:26 pm (UTC)
true colors
wow! true colors! glad peace been restored :)

indeed, yours is one of more unique layout I seen.
I did tried once but find it too much work for me, besides I haven't figured out how to fix the jaggies once i upload to flickr... cheers!

slurp!
JV: shootbirddrag0nette on September 11th, 2006 06:59 pm (UTC)
Re: true colors
what are jaggies? :p
(Anonymous) on September 13th, 2006 12:25 am (UTC)
Re: true colors
those "stepped-like" appearance on diagional lines or edges that are usually seen after resizing
http://www.dpreview.com/learn/?/Glossary/Digital_Imaging/Jaggies_01.htm
JVdrag0nette on September 13th, 2006 08:02 am (UTC)
Re: true colors
ahhh... jagged edges! :)